Privacy Policy

This Privacy Policy explains how Fanalyze, Inc. (“Fanalyze,” “we,” “us”) collects, uses, shares, and protects personal information when you use Fanalyze.

• Account information: name, email address, password hash, or an authentication provider identifier.
• OAuth profile/email data: when you sign in with Google, Microsoft, or Apple, the basic profile information those providers make available.
• Subscription/payment status: Stripe customer and subscription identifiers — Fanalyze does not receive or store full payment card data.
• Usage data: pages and features used, request logs, and performance data.
• Chat/analyst interactions: the questions you ask and the answers returned, with related metadata.
• Risk/position entries: if you use Fanalyze's risk-tracking features, the positions and figures you choose to enter.
• Device/log data: IP address, browser, device information, and timestamps.

• Create and manage your account.
• Authenticate you when you sign in.
• Provide subscriptions and premium access.
• Deliver model, chatbot, risk, and analytics features.
• Improve product reliability.
• Prevent fraud, abuse, and security incidents.
• Provide customer support.
• Comply with applicable law.

Payments are processed by Stripe. Fanalyze does not store your full payment card number. Stripe handles your payment information under Stripe's own terms and privacy policy.

Google, Microsoft, and Apple may provide basic profile and email information when you choose to sign in with them. You can manage the permissions you've granted Fanalyze directly through each provider's account settings.

Questions and answers exchanged with the Fanalyze chat analyst, and any risk/position data you manually enter, are stored to operate those features and are treated with the same protections as other account data described in this policy.

We share personal information only with:

• Service providers: hosting, database, payment processing, and analytics/monitoring providers, where used.
• Legal or regulatory authorities, when required by law.
• A successor entity, in the event of a business transfer such as a merger or acquisition.
• Aggregated or de-identified analytics that cannot reasonably identify you.

We do not sell personal data.

• Session and authentication cookies, to keep you signed in.
• Preference cookies, to remember your settings.
• Analytics/monitoring cookies or tools, where used.

You can control cookies through your browser settings.

• We retain account and subscription data while your account is active.
• We retain logs and audit records as needed for security, operations, and legal obligations.
• You may request deletion of your data, subject to legal and security retention needs.

Specific retention windows: [Retention period pending legal/operations approval]

• Encryption of data in transit.
• Access controls restricting who can view account data.
• Hashed passwords — Fanalyze does not store passwords in plain text.

No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

• Fanalyze is not intended for children under 13.
• Users under 13 may not create an account.
• Users aged 13 to the age of majority in their jurisdiction should use Fanalyze only with the permission of a parent or legal guardian.
• If we learn that we have collected personal information from a child under 13, we will delete it as required by applicable law.

Fanalyze is intended to be available globally where lawful. Your data may be processed in the United States or other countries where our service providers operate. If you are located outside the United States, you may have additional privacy rights under your local law.

Depending on your location, you may have rights to:

• Access the personal information we hold about you.
• Correct inaccurate information.
• Request deletion of your information.
• Opt out of marketing communications.
• Request a portable copy of your data, where required by law.
• Appeal a decision about your request, where required by law.

To exercise any of these rights, contact juan@fanalyze.com.

If applicable, residents of certain U.S. states may have additional privacy rights regarding their personal information. This section does not claim full compliance with any specific state privacy law.

If applicable, users in the European Economic Area or United Kingdom may have rights under the GDPR, UK GDPR, or related privacy laws. This section does not claim complete compliance with those laws.

We may update this Privacy Policy from time to time. Material changes will be communicated by email, in-app notice, or an updated version of this page.

The following items are still open and require attorney review before paid public launch:

• Children/minors provisions, now that the minimum age is set to 18 (confirm no COPPA exposure given the product no longer permits under-13 users at all).
• Exact data retention periods.
• Jurisdiction-specific privacy rights (U.S. state and EEA/UK sections above).
• Legal mailing address (see Contact below).

Fanalyze, Inc.

Email: juan@fanalyze.com

Legal mailing address: 972 Rockdale Dr., San Jose, CA 95129, United States

See also our Terms of Use and Responsible Use policy.